Mark Smart thinks he has hit rock bottom when his car dies on a snowy evening in Utah. He stumbles into a coffee shop and meets Macy Wood, a young woman he connects with immediately. She gives him a ride home and over the next few weeks, the two swap their life stories. Mark is reeling from his mother's death and his estrangement from his father, while Macy, adopted at age seven, longs to find her younger sister who was taken by another family. Mark encourages Macy to look for her sister, and with his support, she ventures first to the adoption agency and then to the house she and her sister lived in with their troubled father. Mark wants to marry Macy, but his unresolved family issues give her cause for concern, and she pushes him away, forcing Mark to confront his own demons.